Returns & Exchanges
At FIRMAN Power Equipment, we want you to feel as confident in your wardrobe as you do in your performance. If you are not completely satisfied with your fashion purchase, we offer a 30-day window for easy returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.